Hey there, fellow business owner! We know you’re juggling a million things to keep your enterprise running smoothly. Amidst the hustle and bustle, it’s easy to overlook the importance of maintaining a clean and inviting workspace. That’s where a professional commercial cleaning service comes in. But hold on a sec! Before you sign on the dotted line, let’s make sure you’re armed with the right questions to find your cleaning soulmate.

  1. What Services Do You Offer? Get down to the nitty-gritty of their services. Do they provide basic dusting and mopping, or do they tackle deep cleaning tasks like carpet shampooing and window washing? Understanding their scope helps you match their offerings with your needs.

  2. Are You Insured? Accidents happen, even to the most careful cleaners. Make sure your potential cleaning crew carries liability insurance. ┬áThis ensures that you’re protected in case of mishaps or damage to your property.
  3. How Experienced Are Your Cleaners? Experience brings expertise. Ask about the experience level of their cleaning team. Seasoned pros will likely tackle challenges efficiently and ensure a sparkling result.
  4. What Safety Protocols Do You Follow? Especially in today’s world, safety is paramount. Enquire about their COSHH and general safety measures. A responsible cleaning service prioritises the health and well-being of your staff and theirs.
  5. Can You Provide References? Don’t be shy! Ask for references or testimonials from current clients. Hearing about others’ positive experiences can provide valuable insights into their service quality.
  6. What’s Your Pricing Structure? It’s all about the pound signs at the end of the day. Understand their pricing structure and ensure it fits your budget.
  7. Is Your Team Checked? Your workspace is like a second home to your employees. You want trustworthy people cleaning it. Ask if their team undergoes reference and right to work checks to ensure your security.
  8. How Do You Handle Special Requests? Every business is unique, and so are its cleaning needs. If you have special requests or unique cleaning requirements, discuss them upfront. A flexible cleaning service will work with you to tailor their offerings.

  9. What’s Your Communication Process? Smooth communication is the secret sauce to a successful partnership. Ask how they handle communication, feedback, and problem resolution. This transparency ensures you’re always on the same page.
  10. What Sets You Apart? Give them the floor to boast! Ask what makes their cleaning service stand out from the competition. This question often reveals their commitment to excellence and customer satisfaction.

As you embark on the journey to find your commercial cleaning partner, these top 10 questions will guide you like a compass. Remember, it’s not just about cleaning; it’s about creating a healthier, happier workspace for your team. So go ahead, ask those questions, and get ready to welcome a squeaky clean transformation that will leave your business sparkling and your employees smiling!

Here at Welpol, we’re confident we have the answer to each and every one of those questions – so drop us a message today and we can discuss your bespoke cleaning requirements!