When you hire a commercial cleaning company, you’re not just paying for a clean office — you’re investing in your brand image, staff wellbeing, and workplace productivity. But what happens when your cleaning provider isn’t living up to expectations?

Here are five warning signs it might be time to make a change:

1. You’re Noticing the Dirt Before They Do

If you or your team are spotting dusty surfaces, overflowing bins, or streaky windows before your cleaner does, that’s a red flag. A proactive cleaning provider should stay on top of the details — not leave your workspace looking neglected.

Your cleaning team should be invisible — in the best way possible. You shouldn’t have to chase them to do the basics.

2. Communication Is Slow or Non-Existent

Do you find yourself waiting days for a reply? Are cleaning schedules unclear or constantly changing without notice?

Good communication is the backbone of any reliable cleaning service. If your provider isn’t responsive, flexible, or keeping you in the loop, it can lead to bigger problems — and more stress for you.

3. Standards Are Inconsistent

One day it’s spotless, the next it’s so-so — inconsistency is a common sign that your provider lacks the structure or oversight needed to maintain high standards.

At Welpol, we follow strict quality control processes and provide cover for sickness or holidays, so your clean never suffers, no matter what.

4. Staff Turnover Is High

Constantly seeing new faces in your workplace? Frequent changes in cleaning staff can disrupt routines, reduce accountability, and ultimately lower cleaning standards.

Reliable providers invest in their team — training them properly, treating them fairly, and ensuring continuity where possible.

5. There’s No Flexibility as You Grow

Your business has evolved — but your cleaning service hasn’t. Whether you’ve expanded your office, taken on new staff, or opened another location, your cleaning provider should be able to adapt with you.

If they can’t keep up, you’re not just outgrowing them — they’re holding you back.

Time for a Clean Break?

At Welpol, we provide flexible, consistent, and professional commercial cleaning that grows with your business. With centrally managed quality control, client support, and a nationwide network of trained franchisees, you can trust us to get it right — every time.

Request a quote today and see the Welpol difference.